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General Information
Dashboard Home Page
Reference Materials
- Understanding the Ordering Process
- Olo's W-9
- 2017 PCI Attestation of Compliance
- Usage Guidelines for Utilizing Olo's “Skip the Line®” Trademark
Account Information
Google Analytics
Frequently Asked Quesitons
Release Notes
Settings
POS Settings
Fraud Protection
Store Settings
- Adjust Basic Store Settings
- Disable online ordering for your store
- Enable Your Store for Online Ordering
- Find your store URL address
- How to Add a Customer Facing Message
- Order Throttling
Store Hours
Delivery & Handoff
Menu
Menu Admin
- Getting to Menu Admin
- Menu Admin Guide & Webinar
- Estimated Make Time
- Fixed Make Time
- Quote Time
- Add or Remove a Product from the Store Menu
Menu Design
Pricing
- Checking for price updates & menu mismatches
- Update Product Pricing
- Update Modifier Pricing
- Update Locked Base Price and Option Choice Prices
FDA
Orders
Orders
- Group ordering overview
- Order Make Times
- Create a Customer Order History Report
- Troubleshooting Credit Card Failures
- Report Fraud
- Adjust a Sale Total
Chargebacks
Kiosks
Brand
Brand
Front End
Coupons
Dispatch
Dispatch Overview
Dispatch Settings
- Setting dollar limits for Dispatch orders
- Temporarily pause Dispatch service
- Custom Dispatch availability hours
- Checking Delivery Service Provider Coverage for a Location
- Contact Provider Support from the Dashboard
- Dispatch Store Settings
Dispatch Orders & Refunds
Reports
Reports
POS Integrations and SSOS
General POS
- Olo POS Interface Specification (aka OloCloud)
- Olo IP Addresses and Ports for In-Store Firewall Whitelisting
SSOS
Aloha
- Aloha POS: Incorrect Proxy Settings Can Prevent Olo from Connecting
- Aloha POS - Increase Default Character Limit on Chits
- Aloha POS: Configuring ATG not to Launch Iber(qs)
- Aloha POS: Balancing Refunds in Olo with Aloha POS
- Aloha POS: Ohio - Taxing with Aloha Table Service
- Aloha POS: ecardpos.dll error when trying to startup Iber(qs)
Brink
- Brink Discount Configuration for Coupons\Rewards
- Olo Make Times vs. Brink Prep Times
- Brink Configuration for Olo
Focus
Micros
- MICROS Menu Item Availability (86ing)
- Olo MICROS Services Installation
- MICROS Configuration for Olo
- MICROS: Upgrade Olo Service Version by Brand
- MICROS: Check info lines not printing on chits or receipts
- MICROS Installation Guide
NCR Silver & Silver Pro
PAR PixelPoint
PAR EverServ (iSiva)
Positouch
Revel
Xpient
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