Transfer a Purchase

Learn how to transfer a purchase between members within the Olo Loyalty Dashboard. 

In some cases, the wrong purchase was claimed or a member wants to transfer their purchase to a different account, for this you can transfer the purchase to a new member.

1. Navigate to Support / Events.
2. Use the filters to find the specific purchase.
   Note: Selecting one day and the store location of the purchase are always required at minimum to filter through the events. The purchase must already be assigned to a member in order to be transferred.
3. Once you’ve located the purchase, click Manage / Transfer.
4. Enter in the new member phone number to transfer the purchase to and click Transfer.