Link a Purchase

Learn how to link a member's purchase within the Olo Loyalty Dashboard. 

Members sometimes forget to enter in their phone number at the time of their purchase and would like to claim their earnings post-purchase, for this, you can link a purchase to the member.

1. Navigate to Support / Events
2. Use the filters to find the specific purchase.
   Note: Selecting one day and the store location of the purchase are always required at minimum to filter through the events.
3. Once you’ve located the purchase, click Manage / Link
4. Enter in the member phone number to be linked to the purchase and click Link