Back to

Webhooks Overview


A webhook (also called a web callback or HTTP push API) is a way for an app to provide other applications with near-real-time information. A webhook delivers data to other applications as it happens, meaning your app receives data about your Olo platform activities within seconds. This ability to push data immediately, rather than polling for changes, makes webhooks much more efficient for both the provider and recipient. Brands typically use webhooks to track real-time information and spot issues or trends quickly.

How does this work with Olo?

Webhooks allow third parties to subscribe to certain events that occur in Olo’s system by providing an HTTPS endpoint that Olo will deliver event details to via HTTP POST. For the recipient, webhooks are a way to receive valuable information when it happens.

Types of webhooks & how to sign up

For details on webhook types supported and more information on setting up webhooks please contact us via the Help Center. It is important to note before connections can be established you must sign a client authorization contract. Once that is in place we can activate the requested webhooks.

Didn't find what you need?

Submit a request to our Help Team and someone will
get back to you shortly.

Submit a request

Copyright © 2020 Olo. All rights are reserved.