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Jared

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  • Sync Overview

    Optimize local search results and eliminate the operational burden of listings management. With Sync, up-to-date restaurant data is automatically synced between Olo and 50+ publishers to ensure sto...

  • Creating a Kiosk Experience

    Through Olo’s Ordering API, a restaurant can work with an agency to create a digital interface optimized for a physical device to be used in restaurants. Olo advises restaurants and agencies to thi...

  • Dispatch Order Tracker Overview

    Brands using Serve and Dispatch now automatically share a real-time map on the ‘Thank You’ page once checkout is completed allowing customers to track their deliveries progress. No action is needed...

  • Google Food Ordering FAQ

    Why are both direct ordering and third party ordering available on Google?  Third-party marketplaces can still be available for “Order Delivery” or “Order Pickup” as well. If the brand only wants ...

  • Google Food Ordering Onboarding

    Olo has partnered with Google to enable a fast and easy way to order on Google Search, Maps, and Google Assistant driving more sales directly to your POS system for fulfillment.  Below outlines the...

  • Rails Overview

    What is Rails? Rails is a unified program that enables digital orders from third-party marketplaces and other external ordering sources to be transmitted directly to restaurants where Rails has bee...

  • Webhooks Overview

    Introduction Webhooks (also known as a web callback or HTTP push API) allow external applications to receive information about events that have occurred within the Olo platform. They are a simple w...

  • Dispatch FAQ

    How does Dispatch work? Dispatch brings together a network of delivery service providers (DSPs) on one platform enabling your restaurant(s) to offer a consistent delivery experience through your we...

  • Delivery Guidelines

    Summary The details below serve as a set of guidelines for Dispatch customers and delivery service providers (DSPs) to highlight the responsibilities associated with the delivery from start to fini...

  • Custom Fees and Open Dollar Donations

    Custom Fees allow brands to apply add-on fees to certain qualifying baskets at selected stores. Examples of fees that can be created and enabled include Service Fees or Packaging Fees. For flexibil...