Menu Administrators, POS Specialists, Technical Teams
Provide details on how to get a "No" prefix in front of modifiers that are deselected.
To send a "NO" prefix to Toast for a modifier that is not selected or unselected by a customer, you will first want to make that modifier a "default modifier" in Toast.
Consider this example. An item called Happy Burger has a group of topping modifiers. First, we create the modifier group for the Burger, and then mark them “default”, as pictured below:
Then on the Burger item itself, be sure to enable “multi-select”. You will also want to make the group “optional” under “Required”:
Then in the Olo menu, program the modifier group. You will likely want to click the circles in order to make the options selected by default:
In Toast, when a default modifier is UNSELECTED, or when Olo sends the Burger item WITHOUT a certain default modifier, that modifier will print on the check with a “NO” prefixed to it.
For instructions on Hidden Modifiers, please use this Hidden Modifier article.
You can read more about Toast’s default modifier functionality on this Toast Help page: