Back to Olo.com

Dispatch and Rails Orders on Expo


 

Dispatch Orders

Dispatch.png

 

A: Dispatch orders will display delivery status badges on the order cards. These will not display for Rails orders. 

B: Dispatch orders have a fourth status in the timeline "Delivered". Olo does not have access to this information for Rails orders, so it does not display. 

C: Dispatch orders have a "Delivery" module with detailed information about the delivery. Olo does not have access to this information for Rails orders, so it does not display. 

To learn more about Dispatch orders on Expo, see this article

 

Rails Orders

Rails.png

 

A: Rails orders only display three statuses in the timeline. 

B: Rails orders will always be prepaid. 

C: Rails orders display a "Problem with this order?" module. Here you will see the marketplace ID and contact information. This module will never display on Dispatch orders. 

Didn't find what you need?

Submit a request to our Help Team and someone will
get back to you shortly.

Submit a request

Copyright © 2020 Olo. All rights are reserved.