Audience
Technical Teams, Account Managers, Engineers, & Product Teams
Description
When attempting to commit an order to Ordering Essentials, you recieve a 403 error response.
Example Related Error
Response HTTP Status Code: 403
Response Body: Response: { "code": "403", "message": {"ErrorMessage":"Following resources failed validation: Store(nnnnnn)","
Solution
Edit Olo Enterprise Unit to match on both Olo and BSP.
Steps
- NCR to confirm the Enterprise Unit as part of the "OmniChannelOrganization" and safely share details with Olo.
- Olo to reconfigure the "OmnichannelEnterpriseUnit" and confirm the OmniChannelOrganization is accurate as well.
- Confirm the Store Identifier is correct in Olo (the Aloha Security Key Number).