Audience
Operators, Technical Teams, Account Managers, Engineers, & Product Teams
Description
Silver Pro requires the DBA to manually input the External ID for the Mod Groups in POS in order for those to be relevant in API communication. An incorrect External Mod Group ID will prevent prices from pulling from POS.
Solution
Be sure to configure the External ID in POS using a number < 2147483648. This is a limitation. A number larger than this will cause price updates to fail.