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Aloha POS: Error 79 - (0xC0068079) - Error applying comp


Audience:

Technical Teams, Engineers, Product Managers

Description of Issue:

A coupon applied at checkout will reduce the check, but when it's committed to the store it will fail with the 0xC079 error.  

Error Details: System.Exception: Error applying comp xxx amount x.xx for check with ID: xxxxxxx ---> 
System.Runtime.InteropServices.COMException: Exception from HRESULT: 0xC0068079

 

Solution:

Confirm the comp has the setting "Enter amount" flagged.  If this is not flagged, Olo will not have the ability to communicate the discount amount to Aloha.  

Steps:

  1. Open CFC and navigate to Maintenance>Payments>Comps
  2. Locate the comp ID that failed.
  3. Check the box that reads "Enter amount". 
  4. Refresh POS.

 

 

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