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Aloha POS: Error 35 - (0xC0068035) - Check is missing items from required category


Audience:

Technical Teams, Developers, Account Managers, Database Administrators, and Product Teams

Description of Issue:

Error: Received error after applying payment (error has been suppressed): System.Runtime.InteropServices.COMException (0xC0068035): Exception from HRESULT: 0xC0068035

Technical Explanation: This happens because there is a category of items that at least one items is required for checks to be closed and the check that is injected into the Aloha POS does not have the required number of items from this category. 

Solution:


1) Edit all order modes that are associated with Olo orders by adding the flag associated with "Exempt from required menu category" as shown below.

OrderModeExemptfromRequiredMenuCategory.jpg


2) Refresh data in the local CFC instance at the store or wait for EOD to refresh.

Caveats:

 Reference the SDK Errors matrix located in the help center article to understand the error.

TJC042319

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