Back to

POS: Estimated tax should not calculated on specific items at specific vendors


Technical Teams, Customer Success Teams, and Client's POS programmer   


There are some items on certain stores that are not taxable.  The final tax amount charged is determined by the validation from POS.  The estimated tax includes the tax on these items and a brand does not want this.  They would like their estimated tax to be more accurate.  This article explains how to remove these items from the Olo estimated tax calculation.


This document explains the steps to make items non-taxable on Olo.

Step 1:

Select the desired stores from the Olo Store Menu Admin.

Step 2:

Click on the name of the item.

Step 3:

The edit screen will appear and select the edit option next to Taxable.

Step 4:

Select no and then select Save.

Step 5:

Repeat process for all desired items.


Didn't find what you need?

Submit a request to our Help Team and someone will
get back to you shortly.

Submit a request

Copyright © 2020 Olo. All rights are reserved.