Technical Teams, Customer Success Teams, and Client's POS programmer
There are some items on certain stores that are not taxable. The final tax amount charged is determined by the validation from POS. The estimated tax includes the tax on these items and a brand does not want this. They would like their estimated tax to be more accurate. This article explains how to remove these items from the Olo estimated tax calculation.
This document explains the steps to make items non-taxable on Olo.
Select the desired stores from the Olo Store Menu Admin.
Click on the name of the item.
The edit screen will appear and select the edit option next to Taxable.
Select no and then select Save.
Repeat process for all desired items.