Description of issue:
Customer order fails with the given error: Object reference not set to an instance of an object.:-1
Technical Teams, Account Managers, Product Development, and Brand IT
This is an error due to mapping with combo meals and combo meal items. This can also be caused when a service charge, tender, discount or order type are not active in the POS. The micros 3700d.log will provide more details if one of these is the cause.
A required component of the micros combo meal is a combo meal main item. Without this choice, a combo meal can't be ordered through Olo or in the store. Ensuring that each combo meal contains the first combo group mapped to a combo main side not a combo side group.
micros, error, menu, customer order, mapping, failed order, combo meal.
There are no caveats to this resolution.