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Aloha POS: Error 77 - (0xC0068077) - Error trying to login to Aloha


Audience:

Technical Teams, Engineers, Product Managers

Description of Issue:

Error 77 - (0xC0068077) - Error trying to login to Aloha that happens when Iber(qs) is trying to login an employee ID that has had the password cleared and needs to be logged into the FOH before Olo can use the employee. 

2018-07-25 08:42:28.2865|2018-07-25 15:42:28.2865|WARN|Error trying to login to Aloha
System.Runtime.InteropServices.COMException (0xC0068077): Exception from HRESULT: 0xC0068077

Solution:

Login to the FOH with the employee with services stopped.

Steps:

1) Stop OloAlohaService on Alohaboh (services.msc)

2) Login to a FOH terminal as the interface employee ID that Olo is using.

3) Logout of FOH

4) Restart OloAlohaService on Alohaboh and allow the interface employee to login.

 

Caveats:

None

 

 

Keywords: Error logging in, error 77, (0xC0068077), offline, Iber will not start

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