Olo and Aloha Kitchen
Audience: Technical Teams, Account Managers, Product Development, Brand IT
If all regular orders are going to Kitchen screens as expected, but online orders are not going to Kitchen, and there are no reroutes, events, or routing rules configured that would explain the behavior, then it’s likely this dll needs to be registered. Following is the instruction from NCR:
To manually register the interface, open up CMD (command prompt) on the terminal and navigate to the POS bin folder. Then type in:
%WINDIR%\MICROSOFT.NET\FRAMEWORK\V2.0.50727\REGASM.EXE /VERBOSE %LOCALDIR%\bin\ALOHAPOSKITCHENINTERFACE.DLL /CODEBASE
%WINDIR%\MICROSOFT.NET\FRAMEWORK\V4.0.30319\REGASM.EXE /VERBOSE %LOCALDIR%\bin\ALOHAPOSKITCHENINTERFACE.DLL /CODEBASE
Note: Replace %LOCALDIR% with the actual path to Aloha\BIN or AlohaQS\BIN if LOCALDIR is not defined in your environment variables.
In the case of an interface terminal, this must be done on the file server.