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Suggested Tipping Feature

Brands now have the ability to choose predetermined tip amounts to appear on the checkout page for mobile web and desktop ordering sites. 

This feature enables brands to configure a default tip amount of 15%, 20%, or 25% to automatically appear as the standard options in a customer’s basket. This is an increase from our original presets of 10%, 15%, and 20% with a standard tip of 0%. When a brand turns this function on, a tip will automatically be selected at checkout with a message to the customer as it’s added. This can be enabled for all available handoff methods.

If you're a brand manager and want to activate this feature, an Olo employee needs to first grant you access. Submit a ticket on the Help Center requesting this feature and the default tip amount customers will see at checkout. Brands with a third party UI may require additional time to configure these settings.

NOTE: This update is on track to be added to mobile apps by Q3 2018. 

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