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Enabling Suggested Tipping For Your Brand

Brands can choose predetermined tip amounts to appear on the basket page for your ordering sites and app. There's the option to configure default tip amounts of 15%, 20%, or 25% that will automatically appear in a customer’s basket. When a brand turns this function on, a tip will automatically be selected at checkout with a message to the customer once it’s added.

If your brand already has tipping enabled for other handoff methods this feature will leverage those default values. Brands with a third-party ordering UI may require additional time to configure these settings.

To learn more about setting up tips by handoff mode check out this article.

How to configure Suggested Tips:

  1. Log in to the Dashboard.

  2. Users with brand-level access can click on the Brand tab in the left panel and select Brand Settings.


  3. Click the Suggested Tip tab.


  4. Choose your default tip from the dropdown menu.


  5. Click Save to complete the process.

Once activated, you'll see suggested tip amounts on the checkout page. Note that the tip amounts below reflect the original presets and not the new percentages listed above.

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