Brands can choose predetermined tip amounts to appear on the basket page for your ordering sites and app. There's the option to configure default tip amounts of 15%, 20%, or 25% that will automatically appear in a customer’s basket. When a brand turns this function on, a tip will automatically be selected at checkout with a message to the customer once it’s added.
If your brand already has tipping enabled for other handoff methods this feature will leverage those default values. Brands with a third-party ordering UI may require additional time to configure these settings.
To learn more about setting up tips by handoff mode check out this article.
How to configure Suggested Tips:
- Log in to the Dashboard.
- Users with brand-level access can click on the Brand tab in the left panel and select Brand Settings.
- Click the Suggested Tip tab.
- Choose your default tip from the dropdown menu.
- Click Save to complete the process.
Once activated, you'll see pre-selected tip amount defaulted on once once the customer adds a credit card to pay for their order.