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Aloha POS: Error 03 - (0xC0068003) - Error trying to login to Aloha


Audience:

Technical Teams, Engineers, Product Managers

Description of Issue:

Error 03 - (0xC0068003) - Error trying to login to Aloha that happens when Iber(qs) is trying to login an employee ID that cannot be found in the local emp.dbf file. 

2015-04-24 16:09:39.0966|WARN|Error trying to login to Aloha

System.Runtime.InteropServices.COMException (0xC0068003): Exception from HRESULT: 0xC0068003

Solution:

Confirm that %iberdir%\data\emp.dbf contains the employee ID for both the commit employee (default) and the validation employee (QS only).

Steps:

1) Steps can vary based on SOPs for your brand. Some examples are:

   a) Add the employee into CFC > Maintenance > Labor > Employees, save & refresh data > open emp.dbf and confirm the employee is there.

   b) Add the employee into NBO as you would any employee, import & refresh > open emp.dbf and confirm the employee is there.

   c) Add the employee manually into your seed emp.dbf as you would any employee, save > open emp.dbf and confirm the employee is there.

2) Once confirmed, restart OloAlohaService and allow the interface employee to login.

 

Caveats: 

This article should be applied to both the commit and validation employees.

 

 

Keywords: Error logging in, error 03, (0xC0068003), offline, Iber will not start

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