Technical Teams, Engineers, Product Managers
Description of Issue:
Error 03 - (0xC0068003) - Error trying to login to Aloha that happens when Iber(qs) is trying to login an employee ID that cannot be found in the local emp.dbf file.
2015-04-24 16:09:39.0966|WARN|Error trying to login to Aloha
System.Runtime.InteropServices.COMException (0xC0068003): Exception from HRESULT: 0xC0068003
Confirm that %iberdir%\data\emp.dbf contains the employee ID for both the commit employee (default) and the validation employee (QS only).
1) Steps can vary based on SOPs for your brand. Some examples are:
a) Add the employee into CFC > Maintenance > Labor > Employees, save & refresh data > open emp.dbf and confirm the employee is there.
b) Add the employee into NBO as you would any employee, import & refresh > open emp.dbf and confirm the employee is there.
c) Add the employee manually into your seed emp.dbf as you would any employee, save > open emp.dbf and confirm the employee is there.
2) Once confirmed, restart OloAlohaService and allow the interface employee to login.
This article should be applied to both the commit and validation employees.
Keywords: Error logging in, error 03, (0xC0068003), offline, Iber will not start