Back to Olo.com

Frequently Asked Questions


Updated

Below are answers to some of our most commonly asked questions. If you don’t find your question here check out the Knowledge Base. If you’re still stuck, contact us and we can help solve your issue as quickly as possible. 

How do I issue a refund?
How do I lookup details of an order?
How do I cancel an order?
I want to adjust some basic store settings.
I want to learn about menu image management.
I forgot my password.
How do I edit payment details for monthly service fees?
How do I request a Dashboard account?
Transfer ownership or launch a new store
Olo's W-9

Didn't find what you need?

Submit a request to our Help Team and someone will
get back to you shortly.

Submit a request

Copyright © 2017 Olo. All rights are reserved.