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Olo IP Addresses and Ports for In-Store Firewall Whitelisting


Updated

Audience:

Technical Teams, Security Teams, Deployment, and Development.

Topic: 

Stores using Olo’s Dashboard or POS integration software must ensure that the in-store network allows outbound Internet traffic to Olo’s servers.

Solution:

Configure firewall to allow traffic as needed according to the listed specifications.

Dashboard:

If the Olo Dashboard is accessed from an in-store network, you will need to allow access on port 443 to https://my.olo.com/. The individual IP addresses that my.olo.com can resolve to are:

  • 52.73.161.210
  • 52.2.55.227
  • 52.1.138.129
  • 52.204.138.253
  • 52.21.16.139
  • 52.202.217.214
  • 52.71.161.253
  • 52.203.92.251
  • 54.87.49.124

POS Integration Software Agents:

Network connections are always initiated from inside the store network (from the Back of House). No inbound ports need to be opened. The store computer needs to be able to make DNS lookups and outbound connections to Olo’s servers.

Note 1: If you receive orders via an agentless “Cloud POS” integration (e.g. Revel, Brink, NCR Silver) this section does not apply.

All POS-integrated stores require access to api.olo.com on port 443 and pos1.olo.com - pos5.olo.com on port 9292. If you still use Windows XP at any stores, you will additionally need to ensure access to legacy-api.olo.com (or its 9 assigned IP addresses, if your firewall does not support FQDN rules.)

 

Reason

FQDN

TCP Port

IP Addresses

POS eConnctivity

api.olo.com

443

52.0.148.73

52.1.103.28

52.1.106.63

52.202.120.141

52.203.244.50

54.83.190.167

54.84.184.104

54.165.137.17

54.208.197.95

pos1.olo.com

9292

52.20.200.81

pos2.olo.com

9292

52.23.79.84

pos3.olo.com

9292

52.207.85.59

pos4.olo.com

9292

54.80.187.138

pos5.olo.com

9292

54.80.236.14

 

Note 2: Windows XP is not supported by api.olo.com. If your BoH is running Windows XP, please contact your Technical Account Manager for a workaround.

 

 

 

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