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Edit a Coupon Campaign


  1. Login to the Olo Dashboard at https://my.olo.com

  2. Click on the “Coupons” tab on the left side of the screen

    Coupon_Tool_Location.png

  3. Find the campaign to edit and click the campaign name.

    Campaign_Selection.png


  4. A new screen will appear with the coupon description, coupon code, coupon type, activation and expiration date, and total redemptions details. Click on the coupon name to change settings in the coupon.

    coupon_selection.png

  5. IMPORTANT QUESTION: Is the coupon live today, or is it still a future coupon? The status column to the left of the coupon description will tell you whether it's active or upcoming.

    • If the coupon is not yet active, you can edit all fields except the Coupon Code or Prefix, Coupon Type, and Coupon Generation Type. Please create a new coupon if you need to change the Coupon Code. 

    • If the coupon is already active (the activation date was before today), you can edit all fields except theCoupon Code or Prefix, Coupon Type, and Coupon Generation Type. Please create a new coupon if you need to change any of these fields. You will need to archive the current coupon to make it inactive (click the red button to the right of that coupon on the coupon listing page) before you can save a new coupon with the same coupon code.

  6. Please note, the POS Reference ID maps to the record ID of the discount in your POS database that this Coupon Code will use. 

 

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