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MICROS: Check info lines not printing on chits or receipts


Updated

Audience:

Technical Teams, Customer Success Teams, and Client's POS programmer        

Description of issue:

The Olo order number, customer name, customer phone number, pickup time and message about not a prepaid order (message about prepaid is only for non credit card orders) is not appearing on MICROS checks or chits. 

Solution:

The solution is to update the check info lines display and print settings in MICROS. 

Steps to implement:

Step 1

Login to MICROS POS Configurator on store’s MICROS Server.

Step 2

Enable Check Info Lines 

Select POS Configurator/RVC/RVC Interfaces

  • Uncheck “Do not display check info line”
  • Select a Print Format location (After Header below)

 RVC_Interfaces.jpg

Step 3

Select location for Check Info Lines to print on any Desired Order Devices

Select POS Configurator/Devices/Order Devices

  • Select location (“After Header” in example below) for Check Info Line Print Format

 Order_Devices.jpg

Step 4

Select location to print the Check Info Lines on receipts

Select POS Configurator/Revenue Center/RVC Print Design

  • Select location for Guest Info Print Format
  • Select location for Delivery Info Print Format

RVC_Print_Desing.jpg

Caveats: This will make your chits and checks longer.

 

 

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