Technical Teams, Account Managers, and Product Development
Prices are not updating on Olo powered guest ordering site and/or mismatches are reporting even though mapping is confirmed to be correct. One root cause is that a tax group is not assigned to the item in POS.
Attach a tax group in Aloha POS Configuration Center to the mismatched item and refresh data in Aloha.
Steps to Implement:
- Login to CFC and edit the mismatched item to add a tax group to it. Save and Refresh Data.
- Login to Dashboard and Get Pricing.
- Review for successful price updates on Desktop Site.
No known caveats
Keywords: prices not updating, empty dbf files, get menu, empty data, no pricing