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Aloha POS: Items Falsely Reporting as Mismatch & Not Downloading in POS Data


Updated

Audience:

Technical Teams, Database Administrators, Olo Menu Admins, and Product Development

Description of Issue:

Though Items are mapped correctly, they may still appear as a mismatch, which may cause prices not to update in Olo.

Solution:

Configure the items to have a Tax ID assigned to them in Aloha POS (CFC). This is caused by no tax assignment.

Step 1:

  • In Item Maintenance in CFC, edit the Item and assign it a Tax ID (or Tax Group) and Refresh Data.

Step 2:

  • Run a Pricing Update from the Olo Dashboard.

 

Caveat: No known caveats

Keywords: item mismatch, no tax assigned, blank POS download, blank dbfs

 

LD20170223

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