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Edit Billing Details


When Olo withdraws the monthly Olo service fees, we EFT it from the bank account that is on file for the location. Follow the steps below to add or update your store’s bank information. All updates are effective immediately and will be applied to your next invoice.

Please note, changes to these account settings will only affect where Olo withdraws its service fees from. If you need to confirm or make any changes to where your sales deposits go, please contact your payment processor (merchant account provider). 

  1. Log in to the Dashboard at https://my.olo.com

  2. Click on the Billing tab on the left side of the screen

    Edit_Billing_Details_Img_1.png

  3. Click on Store Billing Settings

  4. You may be prompted to select a store if you have access to more than one location through your Dashboard. If so, choose the store from the right-hand section and click Confirm Store Selection.

  5. Click on “Update Account & Routing Numbers" and enter in your bank information.
    • Routing Numbers must be 9 digits long and should not begin with a “5” which indicates a deposit only account.



  6. Click Save

  7. Update the Bank Account Name and Billing Information next and click Save Settings. A billing address is also required.

If you do not see an option for Billing Settings, it is likely because your account does not have that tab activated. If this is the case, please contact your Corporate team for more information.

 

 

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