You can update the online menu to include (or not) any modifier group from the company menu based on what is offered at your store(s). If you are looking to make updates to a specific modifier choice, refer to this article.
- Login to the Dashboard.
- Click on the Menus tab on the left side of the screen.
- Click Manage Store Menu.
- Select the store(s) for whose menu you’d like to update (these are all the store(s) you have access to).
- Click a category to expand the list of products (e.g. Burgers).
- Click the Modifiers button next to the product with the Modifier Groups you would like to update.
To add a group of modifiers: Click the arrow button next to the desired Modifier Group in the right-hand column.
To remove a group of modifiers: Click the “X” button next to the undesired Modifier Group in the left-hand column.
If you are removing a modifier group that is shared across multiple items, you will be prompted with an option to either remove the modifier group from only the item you are currently modifying or easily bulk remove the modifier group from all items where it is active.
Note: Removing modifiers off of a store menu will not only affect customer saved favorites and past orders on your branded ordering channels, but it will also erase any modifier level settings that may have been configured, along with pricing. Once a modifier is added back to the Olo store menu, you will need to make sure that any applicable settings, especially pricing, is updated. POS integrated brands can update pricing by running a price update within the Olo Dashboard. Non POS-integrated brands can refer to this article on updating pricing.
- Exit by clicking the X on the upper right side of the pop-up window.
Note: If an additional modifier group(s) is added to an item on the company menu while the item is already live on a store menu, the modifier group(s) would need to be added to the item on the store menu, in order for it to go live. Having the item already active does not mean that the new modifier group gets automatically added in on the store menu as well.
Disabling Past Orders and Saved Favorites?
Customers can re-order using past orders and saved Favorites. If you remove a modifier group or modifier from the menu, it will affect the saved favorite or past order. The modifier will get removed from the saved favorite or past order, and unless the customer reviews their order, they may not notice that modifiers were removed from the item.
Impacting favorites is okay if you are changing the menu, but it is a good thing to be aware of when making changes.