Back to Olo.com

Update Locked Base Price and Option Choice Prices


Updated

If Olo orders are being sent to your store(s) in a non-POS-integrated manner (e.g. receiving orders via email or SSOS or Fax): you can use the Olo Dashboard to update the base price for any product listed on your online menu at any time.

If the product you would like to edit has a base cost that is “Price Locked”, follow the instructions below. For products that have a base cost that are not “Price Locked”, click here for instructions on editing the base cost.

This is used when you have a product and the pricing is based on the choices and not on the product itself. For example, when you have a different price for Small Fries and Large Fries, but not a generic fixed price for Fries. 

  • Small Fries: $2.00
  • Medium Fries: $2.50
  • Large Fries: $3.00

This means that under the Product “Fries” (locked price) you can only choose: Small, Medium, or Large (each one with a different price).

If you have products with a Locked Base Price like in the example, please follow the steps below to update the product pricing:

  1. Login to the Olo Dashboard at https://my.olo.com

  2. Click on the “Menus” tab on the left side of the screen.
  3. Click “Manage Store Menu”.

  4. Select the store(s) for whose menu you’d like to update (These are all the store(s) you have access to).

  5. Click a category to expand the list of products (e.g. Hamburgers).

  6. Click “Modifiers” next to the product whose price you’d like to edit (e.g. Hamburger).
    Screen_Shot_2017-04-12_at_3.51.25_PM.png
  7. A pop up window titled “Product: (selected product)” will appear.

  8. Click “Choices” on the desired Option Group (e.g. Toppings).
    Screen_Shot_2017-04-24_at_10.27.34_AM.png
  9. A pop up window titled “Modifier: (title)” will appear.
  10. Click “Edit Price” next to the Option Choice (e.g. Add Toppings).
    Screen_Shot_2017-04-24_at_10.19.08_AM.png
  11. Enter in the new price.
  12. Click “Save”.
  13. You may continue to update Option Choice prices. Once you are done, you may exit out of the “Modifier” and “Product” pop up windows.

Apply Change to All Products?

The Olo Menu platform allows you to easily share Option Choices to make it easy to perform updates across products. If you wish to apply the price change to ALL of the products that share this Option Choice, click “Change Price for All Products”. To see a list of all the products this price update would affect, click “Show Product List”.

You also have the flexibility to make a price change for only the product you select. To limit the change to only this product you have selected to modify, click “Change Price on this Product Only”.

Didn't find what you need?

Submit a request to our Help Team and someone will
get back to you shortly.

Submit a request

Copyright © 2017 Olo. All rights are reserved.